WHY CHOOSE COURTWOODS?

Courtwood Car Services is a family-run business, proudly established in 1964. For over six decades, we’ve continued to serve our local community, commuters, and businesses with pride, care, and dedication.

Randeep (aka Mandy) is the vibrant face of the business, leading the way for positive change in the automotive industry by empowering women motorists and nurturing future talent. Currently she is the only British Sikh Indian woman to be a MOT tester and she is on a mission to change this! Standing firmly behind her is her father, Gur—a seasoned expert and the steady hand at the heart of our garage. Together, this father-daughter duo go above and beyond to care for every client who walks through our doors.

Supporting them is a small, passionate team who share the vision and mission of delivering trustworthy, quality car care:

Aleks – Head Technician

Toby – Apprentice

Ruby – Apprentice

Our Vision

To educate and empower motorists to get the very best from their car ownership journey, shifting the narrative from “cars are an expense” to “cars are an investment.” We’re here to instil confidence and deliver safety, every mile of the way.

Our Mission

We’re committed to delivering the highest standard of service, every single time. With over 60 years of combined experience, we’ve seen the evolution of the motor industry firsthand, and we use that knowledge to provide expert repair solutions whenever possible.

Our mission is to bridge the gap between car owners and garages, for our clients and other car owners to build a better understanding and manage expectations for both parties.

We are passionate about our industry and want to help car owners build their confidence through educating initiatives, events and transparency with our daily communications.

We believe in not only looking after your car but you too as a car owner too. We take the time to understand you, your life, and your car, so we can provide a truly wholesome, human centred service.

We want every motorist to know: there are garages out there that genuinely care—with a “can-do” attitude and an approach that eliminates stress and worry.

Our Values

We understand that visiting a garage can feel stressful, even overwhelming. That’s why our values are woven into everything we do to offer a personal, kind, and caring experience.

Honest Communication

We take responsibility when things don’t go to plan, and we keep you informed every step of the way. You’ll always know what’s happening with your car, why it’s needed, and how we’re going to help. We will provide transparency, with pictures and videos where necessary

Freedom of Choice

With every job we always like to keep options open and allow you to make the choice. As a car owner you do have a choice! Before any work is carried out or booked in, we make sure we discuss with you potential outcomes, for you to make an informed decision before you invest in our expertise and make a commitment to authorise the work on your car. Freedom of choice will make you feel safe and build trust.

Forward Thinking 

Every car challenge is met with creativity, compassion, and mindfulness. We consider your lifestyle, safety, and budget while finding the best solutions for your vehicle. 

With years of experience, we try our utmost best to think outside of the box and keep you on the road and save you money, where possible. This is a rewarding service for us and we prioritise this way of thinking before we come to a final decision. It’s all part of delivering service that feels trustworthy, supportive, and genuinely helpful.

Hospitality 

Service is at the heart of everything we do, rooted in our Sikh values. You’ll always be welcomed with a smile and treated with kindness. We make sure every client, especially women, seniors and learner drivers feels at ease, respected, and cared for.

Diversity – Embracing Gender & Cultural Equality

Inspired by Sikh principles of equality, we champion diversity across our team and with our clients. Every person is treated with dignity, respect, and professionalism. We have created a work space to welcome gender and cultural diversity.

Mindset – A Holistic, Positive Attitude

We understand that life comes with stress and uncertainty and we want to make sure that we do as much as possible to reduce any anxiety about visiting a garage. We bring a mindful, grounded approach to our work, creating a calm, positive atmosphere for our staff and clients alike. We check in with you first and provide a service that is mindful, creating confidence and safety.

Education – Empowerment Through Knowledge

We believe knowledge is power. That’s why we take time to educate you about your car, helping you understand repairs and maintenance. It’s all part of empowering you and building a lifelong relationship.

Managing your expectation is a an education process for you as a car owner, to understand what and why things happen and what you are paying for.